unaira


Unaira GmbH's Terms and Conditions

Unaira GmbH offers a variety of tours, tickets and services ("products") through the Activities & Entertainment ("A&E") platform. This product offering is a consolidated list of items from our various suppliers and/or service providers ("suppliers").

Because our Terms & Conditions contain legal obligations, we encourage you to read them carefully. They form the basis on which booking transactions, initiated through the A&E, are accepted by Unaira GmbH.

Additional terms and conditions of the supplier may exist for each product. Unless otherwise stated, purchases made through Unaira GmbH are subject to the Terms & Conditions imposed by the supplier with whom you elect to deal; in all booking arrangements, the person making the booking shall be deemed to have accepted these Terms & Conditions on behalf of the persons named in the booking. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of Unaira GmbH.

    Terms & Conditions of Use

  1. By using A&E, you agree to be legally bound by these Terms & Conditions, which shall take effect immediately.
  2. If you do not agree to be legally bound by all the following Terms & Conditions, please do not access A&E.
  3. Unaira GmbH may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Unaira GmbH. Your continued use of A&E after changes are posted means you agree to be legally bound by these Terms & Conditions as updated and/or amended.
  4. As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age, (ii) you possess the legal authority to create a binding legal obligation, (iii) you will use this Website in accordance with this Agreement, (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act, (v) all information supplied by you on this Website is true, accurate, current and complete.
  5. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use A&E content (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own non-commercial, personal use without written authorization of Unaira GmbH signed by an officer of Unaira GmbH (if you're interested in becoming a Unaira GmbH affiliate, please click here for more information).
  6. You agree to use A&E only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of A&E.
  7. Your use of A&E sites is intended for personal, noncommercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Unaira GmbH
  8. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

    9. Product Validity, Modifications & Amendments

  9. Unaira GmbH strives to ensure that all products, tours and services offered by Unaira GmbH are valid as per the dates displayed on A&E. Unaira GmbH is not responsible or liable for any information that it does not directly provide.
  10. Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. As a result, Unaira GmbH reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked, at any time, for any reason. When we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.
  11. Cancellations or (part-)refunds to a booking may be possible, but this depends on the product and the provider. The cancellation policy applicable to an individual product is stated on the product information page. Not all products are cancelable. Cancellation fees apply.
  12. Modifications are possible on a case-by-case basis depending on the product and the provider's policy. A minimum service fee may apply for any modifications, higher fees may apply depending on the product.
  13. Customers should contact providers directly to arrange modifications. Provider contacts are printed on product vouchers.
  14. No guarantees can be made that modifications to a booking will be possible.
  15. If an event or product is cancelled by the provider , refunds may be possible subject to a minimum service fee. Contact Unaira Customer Service if your event or product has been cancelled and we will make our best efforts to refund your purchase (less our service fee).
  16. Activities cannot be transferred from one person to another.

    17. Pricing & Inclusions/Exclusions

  17. Prices listed on A&E are per person, unless otherwise specified.
  18. Prices are based on the local tariff at the time of quoting . Currency conversion rates are based on various publicly available sources and should be used as guidelines only. The information supplied by this application is believed to be accurate, but Unaira GmbH does not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
  19. Price quotations are subject to change without notice, until a booking has been confirmed.
  20. Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
  21. Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under "Inclusions" on the product pages of A&E.
  22. Payment will be listed as ACTIVITIES BY UNAIRA on credit card statements.

    23. Lowest Price Guarantee

  23. If you find a lower price for the same product in our Tours & Activities or Tranfers & Services sections within 48 hours following your confirmed reservation on this website, Unaira GmbH will refund you the price difference.
  24. Products in our Event Tickets section are not covered by this guarantee.
  25. To submit a refund request, you have to submit a form through our Lowest Price Guarantee page, or send a letter within 48 hours of your purchase to:

    Unaira Price Tracker
    PO Box 6513
    Greenville, SC 29606
    United States

  26. We will contact you via the email address you provided. In case we are not able to replicate the lower rate, we may request more information from you. For this reason, please keep copies of all relevant documentation.
  27. Once we verified the lower price, we will refund the difference to the credit card you used to make your purchase in about 7 - 10 business days.
  28. The Lowest Price Guarantee applies only to prices available to the general public. Excluded are:
    • Membership rates, corporate rates or special discounted rates;
    • Products purchased through loyalty schemes or other reward or incentive programs;
    • Products purchased through coupon promotions or won through contests;
    • Promotional packages, deals, or bundles that may include additional services.
  29. Unaira GmbH reserves the right to reject any claims that cannot be verified, or for which you have provided incomplete information.
  30. Unaira GmbH reserves the right to modify or cancel the Lowest Price Guarantee at any time without prior notice. Any modification or cancellation will be effective upon posting on this Website.

    31. Product and Service Vouchers

  31. You may receive a personalized voucher for a tour, event or service booked. In order to access and print your voucher(s), you will be provided access to a secure webpage hosted by Unaira GmbH that contains a link to your voucher(s).
  32. If a voucher is required, you will be notified during the booking process and you must provide the original, authentic voucher to the appropriate service provider in order to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid voucher.
    • 32.1 For security purposes, the lead traveler named on the voucher will be asked to present a valid photo ID and to sign the voucher at the time of redemption. This is for identification purposes and helps us to prevent fraud and credit-card misuse.
    • 32.2 Please note that you will not be allowed to redeem your tour, ticket, or package and denied refund if a valid photo ID matching the name of the lead traveler is not presented at the time of redemption.
  33. Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Unaira GmbH urges passengers to review travel prohibitions, warnings, announcements and advisories.
  34. It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.
  35. As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure.
  36. We strongly recommend that you purchase a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter travel dates, many policies will reimburse the cost of cancellation fees and related expenses.
  37. BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS UNAIRA GMBH DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

    38. Disclaimers & Limitations of Liability

  38. IN NO EVENT SHALL UNAIRA GMBH,, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF UNAIRA GMBH, ITS AFFILIATES AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  39. Under no circumstances will Unaira GmbH or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of A&E regardless of the form of action.
  40. Unaira GmbH and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any supplier providing services.
  41. Furthermore, Unaira GmbH and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.
  42. Unaira GmbH's content - including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to Unaira GmbH, A&E, service provider, operator and/or distribution partner - is provided "AS IS" and on an "AS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  43. Unaira GmbH community content - users of the site may submit personal editorial opinions, in the form of, but not limited to reviews, suggestions, and journal entries. Unaira GmbH requires that you agree to follow the following basic rules of conduct when using this Site:
    • 43.1 You will follow these Terms & Conditions and all applicable laws;
    • 43.2 Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant Unaira GmbH and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission, if they choose. However, you acknowledge that Unaira GmbH may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion.
    • 43.3 You will only provide truthful and accurate information;
    • 43.4 You will not harass, threaten or abuse other people when using this Site in any manner;
    • 43.5 You will not interfere with others' use of this Site, including by interrupting other users' sessions, or otherwise act in a way that negatively affects other users' use of this Site;
    • 43.6 You will not post any content that is obscene or may be hateful or offensive on racial, ethnic, sexual or any other grounds; is harmful, vulgar or distasteful; or is defamatory, libelous, or invades another person's privacy or proprietary rights;
    • 43.7 You will not collect or store personally identifiable information about any other individual on this Site, or otherwise stalk, repeatedly contact or harass another user;
    • 43.8 You will not impersonate any other person or misrepresent a relationship with any person or entity, including misrepresenting a relationship with Unaira GmbH; similarly, you will not adopt a false identity if the purpose of doing so is to deceive or defraud another;
    • 43.9 You will not post any content that contains any viruses, cancel bots, Trojan horses, harmful code, or other computer software or program designed to interrupt this Site we provide, users' ability to enjoy this Site, or the proper functioning of any software, hardware or equipment or materials used in connection with this Site;
    • 43.10 You will not use any information on this Site for any commercial purposes, except as expressly authorized by Unaira GmbH;
    • 43.11 You will not search, mine or link any data or information to or through this Site without Unaira GmbH's express consent and authorization; and
    • 43.12 You will not send any bulk unsolicited advertising, promotional information, email or other solicitation (including without limitation junk mail, "spam," chain letters or pyramid schemes of any sort) to any person through the use of this Site.
    • 43.13 If you violate any of the guidelines set forth above or any other aspect of these Terms & Conditions, we reserve the right to suspend or terminate your rights to use this Site without giving you any notice.
    • 43.14 You further grant Unaira GmbH the right to pursue at law any person or entity that violates your or Unaira GmbH's rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. If you do not agree to these Terms & Conditions, please do not provide us with any Submissions.
  44. You may choose or be given a password to use in connection with some of the pages on this Site. You shall never give your password to anyone, and it is your sole responsibility to maintain and keep all user names and passwords confidential. Furthermore, you are solely responsible for any and all activities that occur under the account. You shall notify Unaira GmbH immediately of any unauthorized use of any account or any other breach of security. Unaira GmbH cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements. You shall be solely responsible for all use of your account and password and all consequential, indirect, exemplary, special or incidental damages resulting there from.
  45. Unaira GmbH believes in protecting your privacy. Any information that we may collect from you during your use of this Site is subject to our Privacy Policy. For the full text of our Privacy Policy, please click here.
  46. Unaira GmbH may provide links from or to other sites maintained by third parties. Unaira GmbH has not reviewed or endorsed these linked sites, and you hereby acknowledge and agree that Unaira GmbH shall not be responsible for the content, products or services offered in such sites. To the extent applicable, you are responsible for compliance with all local laws regarding material obtained from this Site or any linked sites.
  47. Unaira GmbH does not warrant that functionality, content or information contained on A&E will be uninterrupted or error free, that defects will be corrected, or that Unaira GmbH or the servers that make it available are free of viruses or bugs.
  48. If any of these Terms & Conditions are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms & Conditions are intended to be effective, then to the extent and within the jurisdiction in which that term or conditions is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms & Conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. In this event, the remaining terms and conditions shall be construed, and, if necessary, amended in a way to give effect to, or to approximate, or to achieve a result which is as close as legally possible to the result intended by the term or condition hereof determined to be illegal, invalid or unenforceable.

INDEMNIFICATION

You agree to defend and indemnify Unaira GmbH, its Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
    (a) your breach of this Agreement or the documents referenced herein;
    (b) your violation of any law or the rights of a third party; or
    (c) your use of this Website.

COPYRIGHT AND TRADEMARK NOTICES

All contents of this Website are: ©Unaira GmbH. All rights reserved. Unaira GmbH is not responsible for content on websites operated by parties other than Unaira GmbH. The Unaira logo is a registered trademark of Unaira GmbH in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners.

If you are aware of an infringement of our brand, please contact Unaira customer service.